February 24, 2018 at 7:43 am #6030
Happy weekend Everyone.
it’s been beautiful all the while…
Well done members of the Admin as well as other participants.
Mine is an observation and as well a suggestion.
I noticed the profile has a space for picture and ever I joined I’ve been trying to upload my photo to no avail.
There’s a participant whose photo is on his profile and it’s so cool.
I don’t know if there’s anything I’m not getting right…
Or my device doesn’t have that feature…
Help my curiosity please.
Thanks in advance.(No Ratings Yet)Loading...Thoughtful Comments: 0.
February 24, 2018 at 6:56 pm #6083
First of all, sorry for the inconvenience you’ve experienced in updating your profile picture.
We’ve looked into this, and here is how you can do a picture update:
Ensure that on your computer, you have the image that you want to use as a profile picture;
Use this link to navigate to your Profile page:
Once you get to your Profile page, click on the ‘Alternative Profile’ link to go to your Alternative Profile page:
From your Alternative Profile page, click on the ‘camera’ icon to bring up an ‘Upload Avatar’ dialog:
Click on the ‘Upload Avatar’ button in the dialog to select your profile picture on your computer and upload it:(No Ratings Yet)Loading...Thoughtful Comments: 0.
February 24, 2018 at 7:04 pm #6085
Thank you very much.
I’ll try it Whenever I’m on a computer.
For now I’m using my phone.
Thanks.(No Ratings Yet)Loading...Thoughtful Comments: 0.
March 4, 2018 at 7:04 am #6682
I’ve tried those very steps more than once now but it keeps refreshing the same page anytime I click on the camera icon.
Is it possible I can’t do it with my Android phone and its only on computer?(No Ratings Yet)Loading...Thoughtful Comments: 0.
March 4, 2018 at 10:08 pm #6711
I have been able to get the ‘Upload Avatar’ dialog to show on my mobile phone, but it may depend on the make / model of the phone.
However, I confirm that it definitely works on a computer/laptop, so you may wish to try this on either of those devices when you can.(No Ratings Yet)Loading...Thoughtful Comments: 0.
March 19, 2018 at 2:49 pm #8826
April 21, 2018 at 7:27 am #10034
The issue still persist, Sir.
And based on observation, no one else have also been able to upload a profile picture.
My desperation keeps attempting the process on a regular but once it gets to the step 3 (according to your comment), any further clicks just keeps refreshing the same page.
I.e. doesn’t load to “selecting avatar” page.(No Ratings Yet)Loading...Thoughtful Comments: 0.
April 21, 2018 at 9:06 pm #10049
I tested this out using an Android phone and Opera Mini, and I was able to update my avatar.
Can you help me narrow the source of the issue by doing the following:
– Seeing if you can do this using another browser on your phone (e.g. UC Browser, Chrome);
– Seeing if you can change your avatar using another phone altogether;
– Seeing if you can change your avatar using a laptop.
I wonder if you have disabled the popup setting on your phone browser, and this might be causing the issue.(No Ratings Yet)Loading...Thoughtful Comments: 0.
April 21, 2018 at 8:42 pm #10047
Thanks for the information admin,I tried as much as possible but I wasn’t able to upload it,may be my phone doesn’t have the feature(No Ratings Yet)Loading...Thoughtful Comments: 0.
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